About Citizen
Citizen is is the #1 public safety app in the US, used by over 15 million people to stay safe in real time, powered by verified 911 data and live updates. Behind the scenes, we also work with hospitals, venue operators, and corporate security teams to give them better visibility, faster response times, and direct access to critical incident data.
Our Enterprise offering gives real-time situational awareness to teams responsible for protecting people at scale — from stadiums like MSG to emergency departments, to nationwide corporate footprints.
We’re backed by $100M+ from Founders Fund, 8VC, and Greycroft. Our mission is to Protect the World, and our vision is a Global Safety Network where people protect each other. We’re hiring our first Account Executive to help build the go-to-market motion from the ground up.
About the Role
As our first full-cycle Account Executive, you will:
Own the full sales cycle from lead generation to close
Prospect and identify new customers across industries using tools like Apollo, SalesNavigator, Nooks & Hubspot
Develop a deep understanding of our solution and communicate its value clearly
Collaborate with product and customer success to relay customer feedback and shape roadmap priorities
Manage pipeline and forecasting in CRM (Hubspot) with rigor and transparency
Key Responsibilities
Prospect-hunter mindset: can generate and work own leads
System builder: builds lightweight but repeatable processes
Value seller: ties product back to customer pain and urgency
Customer-obsessed: relays product feedback and closes loops with urgency
Qualifications & Skills
You’ve successfully sold early-stage B2B SaaS with limited playbooks or brand recognition due to the early stage of the product
You’re a natural prospector and relationship builder who thrives with ambiguity
You bring structured thinking, strong writing, and concise storytelling to every interaction with a client
You have a bias for action and hunger to win—without cutting corners
You care deeply about the mission and want your work to matter
You are a mature professional with strong executive functioning skills
Requirements
5-7 years of quota-carrying experience in sales roles with full-cycle B2B SaaS sales
SDR experience & very comfortable getting on a phone
Sourcing 40-75% of their own pipeline through prospecting, events
Proven ability to generate pipeline and close deals with $10k–$100k+ ACV
Experience selling to security management, physical security, or operations teams
Sales cycle 3-6 months & can break down why that long, compared to peers
Demonstrated success in early-stage environments (Series A/B)
Top 15% within team against quota
Best on team at driving pipeline
Can speak to being solely responsible for key areas of sales enablement with new hires or mentorship responsibilities as a Sr IC or junior manager
Demonstrated ability to be highly leveraged
Familiarity with HubSpot, SalesNav + data enrichment tools
Experience with call platforms like Orum
Can speak to where high ROI usage of chatgpt-type of solutions
Salary Range
Salary Range: $75,000-85,000 annually, variable OTE $175,000 uncapped, + equity
Compensation & Benefits
We offer competitive salary, equity, and a full benefits package, including:
100% employer-paid medical, dental, and vision for employees
Unlimited PTO
Up to 14 weeks paid parental leave (for all parents)
Monthly tech stipend
Free mental health support
Hybrid work environment + catered lunches (NYC HQ)
Diversity, Equity & Inclusion at Citizen
Citizen is an equal opportunity employer. We’re building a team that reflects the diversity of the communities we serve — across race, gender identity, sexual orientation, age, ability, and background.
We know that diverse teams make better decisions and build more effective products. If you don’t meet every listed qualification, we still encourage you to apply. Skills, potential, and lived experience matter.