About Us
Logistics is broken. Let’s fix it.
We are a team of engineers, product designers, and customer champions using AI-powered automation to transform the $9T global logistics industry. Our AI agents reason and act like humans, revolutionizing freight brokerage workflows to drive efficiency and profitability. Our team has scaled billion-dollar companies, built delightful products, and powered billions in commerce. Now, we’re solving logistics’ toughest challenges with AI. If you thrive in fast-paced, high-impact environments and want to play a key role in building a best-in-class hiring experience, apply today!
Overview
As an API Integrations Engineer you will advise prospective and current customers on how Augment will build bespoke AI-Assistants that solve their pains and greatly improve team productivity. Your main charge will be identifying where Augment’s AI can impact our customers most. This will be achieved through a deep understanding of the customer workflow ontology, mapped to Augment’s capabilities, and then demonstrated live in our application layer. You will also be deeply involved with Product, Engineering, and Sales, ensuring the seamless customer onboarding process and that new product requests are captured and tracked.
What You’ll Do
Build AI assistants for logistics by designing, developing, testing, deploying, maintaining, and improving pragmatic software.
Manage individual project priorities, deadlines, and deliverables.
Be a full business owner: shape the foundation of the product and business that you work on.
Contribute actively to code reviews and design reviews.
Engage with Customers – Serve as a key point of contact, identifying operational challenges and opportunities where AI Assistants can drive value. Collaborate with customers to quantify impact and define success metrics.
Solution Scoping & Implementation – Gather and refine functional and technical requirements, ensuring seamless AI agent deployment and system integrations. Develop a strong understanding of customer TMS, ERP, and third-party applications to align solutions effectively.
AI Agent Implementation & Integration – Work closely with customers to integrate AI Assistants into their existing workflows, ensuring compatibility with their technology stack.
Technical Sales Support – Build customized demos tailored to specific customer use cases, showcasing the capabilities of Augment’s AI solutions.
Collaboration & Innovation – Work with the engineering team to explore technical possibilities and drive the technical win during the sales and implementation process.
What We’re Looking For
BS degree in Computer Science, similar technical field of study, or equivalent practical experience.
Extensive TypeScript, Python, or JavaScript experience.
3-5 years of customer-facing experience in one or more of the following:
Solutions Consulting, or
Pre-Sales Engineering, or
Supply chain/logistics transformation, or
Transportation Management System technology
3+ years of direct involvement in the Transportation, Logistics, Freight Pay & Audit and / or Supply Chain Industries
Ability to lead large groups of people to meet critical goals
Ability to quantify business value
Ability to proactively identify and communicate risks and opportunities
Ability to lead process mapping, whiteboard sessions on workflows for implementations, create current and future state flows
Ability to travel up to 30%
Why Join Us?
Competitive Salary + Stock Options
Comprehensive Health, Vision, and Dental Benefits
Flexible PTO
About Augment
At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making.
That insight became our mission—to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn’t just about efficiency; it’s about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive.
Join us on this journey!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other legally protected status. Augment is committed to providing reasonable accommodations for candidates with disabilities through the hiring process.