COMPANY OVERVIEW
Domo's AI and Data Products Platform lets people channel AI and data into innovative uses that deliver a measurable impact. Anyone can use Domo to prepare, analyze, visualize, automate, and build data products that are amplified by AI.
POSITION SUMMARY
A Business Consultant (BC) partners with the Account Executives (AE) and Customer Success Managers (CSM) and their customers to develop business strategies and solutions that will enable customers to maximize the value they gain from the Domo platform. A BC develops and utilizes a deep understanding of all aspects of the Domo platform to craft customized solutions for our customers’ familiar and outside-the-box problems.
KEY RESPONSIBILITIES
- Works with customers, end-users, and application designers to define scalable solutions and data experiences structured to help accelerate speed to insight on key business questions;
- Lead out solution discovery workshops to identify solution requirements;
- Design and develop data products that add value for the customer;
- Develop strategies for data acquisitions and integration of the new data into Domo or a corresponding CDW;
- Consultation and mentoring customers on best practices and skills to drive adoption and self-sufficiency;
- Identify business or technical risks to contract renewals and possible areas of expansion for Domo customers;
- Design solutions for the identified risks and opportunities;
- Guide the customer through the implementation of the designed solutions;
- Enable customers to successfully maintain solutions through training and working sessions;
- Interact with customers at all levels of the organizations;
- Maintain great customer service;
- Help customers understand the value of the Domo platform.
JOB REQUIREMENTS
- Bachelor's Degree in Information Systems, Computer Science or related field or equivalent professional experience;
- Ability to translate business needs into technical solutions;
- 3+ years of experience working with relational databases;
- Ability to skillfully communicate with both business and technical audiences;
- Proven experience in effectively partnering with business teams to deliver their goals and outcomes;
- Ability to quickly develop expert-level understanding of complex software systems;
- Excellent problem solving skills and creativity;
- Ability to think outside the box;
- Ability to learn and adapt quickly to varied requirements;
- Thrive in a fast-paced environment;
- Business Intelligence/Visualization experience.
NICE TO HAVE
- Experience working with APIs;
- Experience working with Web Technologies (Javascript, Html, CSS);
- Experience with scripting technologies (Java, Python,R, etc.);
- Experience defining scope and requirements for projects.
LOCATION: American Fork, UT or Remote
BENEFITS: https://www.domo.com/company/careers/culture
Domo is an equal opportunity employer.
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