Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
At Aircall, our integration partners are at the heart of our business and a driving force behind our growth and innovation.
Our mission is to deliver the best-in-class developer experience—removing friction through intuitive onboarding, clear documentation, and robust, easy-to-use APIs. By putting the developer experience first, we’ll empower builders to create high-quality integrations with ease, laying the foundation for the strongest, most vibrant developer community and ecosystem in our space
The Developer Advocate is a hybrid role focused on supporting our technology partners in building top-tier integrations while actively engaging with the broader developer community.
Your expertise in APIs, and integrations will play a key role in inspiring and supporting our partners and developers as they build innovative solutions using Aircall’s platform.
This will be key to establishing Aircall as a true platform that developers are excited to build on—enabling us to grow engagement through helpful tutorials and code samples, inspiring events, dedicated community support, and a thriving, well-cared-for developer ecosystem.
Key Responsibilities
- Support and guide partners and developers building, testing, and optimizing integrations with Aircall, providing insights, assets, and troubleshooting support as needed.
- Work closely with internal teams to maintain and expand our Developer Portal, SDKs, public API resources.
- Own, maintain, and expand integration knowledge resources to ensure our internal teams and customers have complete, accurate information.
- Develop code and content that empowers developers to succeed with Aircall, fostering genuine engagement that drives our business.
- Determine how to scale our developer relations efforts. As we find success and identify the most effective and efficient ways to reach and support even more developers.
- Serve as the voice of developers within Aircall. Collect feedback, uncover pain points, and advocate for enhancements to our products, documentation, and overall developer experience.
- Actively participate in developer forums, social media groups and online communities through answering questions and generating relevant discussions related to our audience
Qualifications:
- You have a solid understanding of integration development and APIs.
- You can quickly write code examples, demos, and sample integrations to help other developers understand and adopt our APIs.
- You’re great at building and maintaining strong relationships with external partners and developers, offering both technical guidance and strategic insight.
- You’re self-driven, organized, and thrive in fast-paced, constantly evolving environments.
- You’re curious about the business side of partnerships and want to understand what drives partner needs and goals.
- Self-starter attitude, empathetic, and motivated to serve developers and make the colleagues around you betterYou communicate exceptionally well and know how to engage both technical and non-technical audiences.
- You excel at writing clear, actionable documentation that makes complex technical details easy to understand.
- You’re fluent in English.
- You have previous experience as a Developer Advocate, Solutions Engineer, Implementation Consultant, or in a similar role.
- You have previous experience in creating publicly-available high quality, customer-facing technical content such as videos, written content, research publications
- You have experience managing projects and coordinating tasks, timelines, and stakeholders to deliver successful outcomes.
- You have experience in a partnerships' role. You’re familiar with CCaaS, UCaaS, or SaaS platforms.
- Knowledge of data analysis to track engagement and assess the impact of developer initiatives.
Must have
Nice to have:
We know that success comes from smart work and deserves to be recognized and rewarded
We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together.
If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for!
Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in.
Why join us?
🚀 Key moment to join Aircall in term of growth and opportunities
💆♀️ Our people matter, work-life balance is important at Aircall
📚 Fast-learning environment, entrepreneurial and strong team spirit
🌍 45+ Nationalities: cosmopolite & multi-cultural mindset
💶 Competitive salary package & benefits (health coverage, lunch, commute, sports)
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey.
We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other. We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn.
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