Our client provides application engineering, technical services, and manufacturing to supply the components you need for your machinery. Their experience and knowledge about your equipment allows us to design parts that truly work… for you! They have over 80 years of combined experience in the paper industry helping customers identify and solve their drive train problems. See below to learn more about our philosophy.
The Service & Sales Representative will provide, support and perform work relating to customer needs through “best practices” in the field. To maintain the highest integrity in representing the company while working with little to no supervision. Deliver a high quality of sale and workmanship while representing the company at all times in the highest standards of professionalism.
JOB REQUIREMENTS
- Visit customer sites to provide service, inspect gears, and support sales efforts
- Build strong relationships with customers by understanding their needs and offering solutions
- Develop your technical knowledge to communicate effectively about our products and services
- Generate leads, create quotes, and follow through to close the sale
- Maintain accurate records of visits, customer details, and follow-ups
- Diagnose mechanical issues and help manage on-site projects
- Submit daily and weekly reports, and maintain your travel schedule
- Travel about 50% of the time
- Responsible for making in-person visits to prospects and existing customers, generating leads and quotes all the way to sale
- Create, submit and follow up on Quotes and RFQ’s
QUALIFICATIONS
- 2+ years of experience in the paper industry (service-related)
- Strong communication and organizational skills
- Comfortable working independently and managing your own schedule
- Ability to read blueprints and technical drawings
- Able to lift up to 60lbs. and safely use ladders or lifts
- Valid driver’s license with a good driving record
- High school diploma or equivalent (trade school/college a plus)
Core Values and Beliefs
We know that quality relationships with our employees, customers, vendors, and community are the key components to our long term survival.
Mission Statement
We will produce quality products at a fair price and on time. We will also provide outstanding customer service.
Integrity
Our words and actions will be honest and ethical.
Respect
We treat all people with courtesy and respect, valuing their contributions.
Responsibility
We take responsibility for our actions and honor our obligations while meeting individual, organizational, and community needs.
Customer Service
We are committed to understanding our customers which allows us to meet or exceed their needs.
Innovation
We are constantly looking for ways to improve. We embrace change as an opportunity.