Company Description
Dua Pa is a women-led Ghanaian consultancy firm renowned for its focus on capacity building, gender equality, and inclusive digital innovation. Specializing in designing strategic solutions for sustainable development and inclusive growth, Dua Pa delivers measurable outcomes that empower businesses across various sectors. The firm's mission is to become a leading consultancy in West Africa, distinguished for its exceptional outsourcing experience, personalized funding opportunities, and superior business development services tailored for micro, small, and medium-sized enterprises (MSMEs).
Job Description
We are seeking an experienced and strategic Program Manager to lead and manage our client's technology-focused programs. The Program Manager will be responsible for overseeing the design, implementation, and evaluation of all projects within the department. This individual will work closely with cross-functional teams to ensure programs align with our mission, deliver value to stakeholders, and achieve measurable impact.
The ideal candidate will bring at least 5 years of experience in program management, a strong analytical background, and the leadership skills to inspire and direct a team toward achieving program objectives. The Program Manager will also play a crucial role in managing partnerships and reporting program outcomes to the executive team and funders.
- Develop and implement a comprehensive program strategy aligned with the organization’s mission and strategic goals.
- Provide leadership and direction to the program team, ensuring clarity of objectives, timelines, and responsibilities.
- Conduct regular reviews of program progress, using data-driven insights to adjust strategies as needed.
- Build and maintain relationships with key stakeholders, including funders, partners, and community organizations.
- Represent the organization at industry events, partner meetings, and conferences.
- Communicate program successes and challenges to the executive team, board members, and funders as required.
- Oversee all aspects of program execution, including budgeting, resource allocation, and risk management.
- Develop and implement monitoring and evaluation (M&E) frameworks to track program performance and outcomes.
- Manage the program’s financials, including grant reporting, budgeting, and financial forecasting.
- Lead and mentor a team of program staff, providing coaching, feedback, and professional development opportunities.
- Foster a collaborative and inclusive team environment that values diverse perspectives.
- Set performance expectations, conduct regular evaluations, and manage staff productivity.
- Utilize analytical tools to measure program effectiveness and generate insights for continuous improvement.
- Prepare and present program reports, including KPIs and other data-driven insights, to inform decision-making.
- Ensure all reports comply with internal standards and funder requirements.
Qualifications
- Minimum of 5 years of experience in program management, preferably in a nonprofit or technology-related field.
- Bachelor’s degree in a relevant field (e.g., Public Administration, Business, Technology, Social Sciences).
- A Master’s degree or certifications in program management, data analytics, or a related field is preferred.
- Demonstrated experience leading teams and managing multi-faceted programs with measurable outcomes.
- Strong analytical and strategic thinking skills; demonstrated ability to interpret data to drive program improvements.
- Proficiency in project management tools and data analysis software (e.g., Excel, Google Analytics, Power BI).
- Proven ability to manage and mentor a diverse team, with experience building a high-performance team culture.
- Strong interpersonal and communication skills; ability to effectively engage with stakeholders at all levels.
- Strategic mindset with the ability to see the “big picture” while managing details effectively.