⚡️Who we are
We help consumers shop smarter. Our ambition? Revolutionize shopping for the next generation of consumers, powered by technology, data, and AI. We empower millions of people to find what they need, make informed purchasing decisions, and save money — effortlessly.
Joko is a tech company founded in Paris. Our team of over 50 talents is international and spread across offices in Paris, Barcelona and New York, or working remotely.
As a certified B Corporation, we are committed to making a difference in the lives of the communities we serve, including the 4 million consumers already using Joko to save money every day at over 7,000 merchants.
Over the years, we have quickly expanded our value proposition to enable consumers to make smarter shopping decisions through many features: cash back, buy now and pay later, automatic coupons, price drop alerts, carbon footprint tracking, and more. Today, we are dedicating significant resources to developing an AI-powered assistant that helps users find the right product based on their criteria for price, quality, or environmental impact from the global e-commerce catalog.
After reaching profitability in our core market, we are now expanding internationally with a primary focus on the US.
It’s still day 1; come build the future of shopping with us!
This position is remote-friendly.
🔥 Our Business Operations team
At Joko, the Business Operations team is the powerhouse behind internal innovation. We tackle the company’s most strategic and complex challenges and we don’t just solve them, we turn them into long-term, scalable growth engines. Whether it's launching entirely new business lines, rethinking revenue infrastructure, or embedding AI into our operations, we lead high-impact initiatives that push Joko forward faster, smarter, and stronger.
Our mission: Help Joko operate at its absolute best, every single day.
🎯 What You Will Do
We’re looking for a highly analytical, resourceful, and impact-obsessed Operations Manager to join our Business Operations team and own one of our key operational scopes: Content, Product, Revenue, Finance, Marketing, or People.
You’ll take full ownership of your vertical, dive deep into its toughest challenges, and lead bold initiatives that unlock new levels of performance. You’ll design tech-enabled, scalable solutions that power Joko’s next stage of growth and efficiency.
From rethinking revenue funnels to automating internal tooling or reshaping cross-functional workflows, you’ll be a key driver of transformation across the company.
Your exact scope will depend on your background and company priorities. Example missions include:
Revenue Operations
Redesign our sales and account management processes to drive conversion and retention
Rebuild and optimize our CRM (Hubspot) to empower data-driven decisions
Lead high-impact projects that directly influence top-line growth
Finance Operations
Automate cash collection, invoicing, and reporting flows end to end
Build internal tools that give real-time visibility into financial performance
Reimagine how money moves through the business and fix what’s broken
Product Operations
Optimize key product metrics like catch rate, coupon success, or banking connection
Build tools that help Product teams move 10x faster
Own key product integrations, acting as strategic POC with external partners
Marketing Operations
Structure and scale how we track, measure, and optimize marketing performance
Automate workflows for growth and CRM teams to boost campaign velocity
Build robust internal systems to improve ROI visibility and strategic decision-making
You’ll be part of a small, elite team with the autonomy to make real decisions and the mandate to drive real change.
👀 Who We're Looking For
Education: You graduated from a top-tier engineering, business, or applied science program
Problem solver: You love tackling complex, ambiguous problems with structured thinking, creativity, and a bias for action.
Operational mindset: You’re relentlessly curious, detail-obsessed, and driven to optimize processes. You enjoy getting your hands dirty and making things work better, faster, smarter.
Tech-first thinker: You look for scalable, tech-enabled solutions before reaching for manual fixes. You're excited by automation, tooling, and data flows.
Efficiency-driven: You thrive in multi-stakeholder environments, constantly seek productivity gains, and are always thinking three steps ahead.
Autonomous: You can own and drive complex cross-functional projects from A to Z with minimal guidance.
Strong communicator: You explain complex ideas clearly and concisely, in both written and verbal formats.
Entrepreneurial spirit: You’re proactive, hands-on, and thrive in fast-paced, ever-evolving environments.
Languages: Fluent in English (spoken and written). French is a plus, but not required.
💎 Our perks
We believe that flexibility and trust are important parts of a company. Our work environment reflects this thanks to:
Flexible remote: If you live in Paris, you can work from our office or from your place with no constraints. If you live elsewhere, you can get access to a coworking space.
Work from anywhere: Do you want to travel to Italy for a month and work from there? For up to 3 months a year, you may work from most countries in the world (for full-time employees).
On top of that, we offer many perks such as:
a budget for remote work equipment
a ClassPass subscription for you to stay in shape wherever you are
premium health insurance (Alan Blue in France)
a Swile card for your meals, if you are based in France
frequent team events and in-person gatherings every quarter!
and so much more, see here ⏪
🤝 Our hiring process
Intro Call: Quick screening with the Hiring Manager or a recruiter.
Step 1 – Team Interview (45 min): Discussion with two future teammates.
Step 2 – Case Study & Debrief (45 min): You’ll work on a take-home assignment relevant to the role (e.g. coding, analysis, strategy, or process design), then present it in a live debrief. We assess both your output and how you think in real time.
Step 3 – Founders Interview (45 min): Conversation with two of our founders.
References: Up to five calls with former colleagues or managers.
☕ You may also be invited for coffee or drinks with team members to get a feel for our culture.