Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
We're looking for a Regional Sales Director, Commercial, Acquisition who will be responsible for leading a team of Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organization.
You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team. Ideally, you come from a technical background and have sold visualization, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be reporting directly to the Vice President, AMER Commercial and working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.
Responsibilities
- Develop and mentor your sales team
- Develop a pipeline to help over-achieve revenue targets
- Direct sales activities by establishing sales territories, quotas, and goals
- Build and maintain an annual sales plan (goals) in support of our organizational strategy and objectives
- Meet with prospects and strategize with sales representatives to help close deals
- Help the team prepare for QBRs and HBRs
- Enable and support Account Executives in developing strategic relationships with key decision-makers to uncover and drive new business opportunities within target accounts.
- Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams
Requirements
- Minimum 2 years of leading successful sales teams
- Minimum 6 years of successful direct sales experience
- Background in technical applications, familiarity with OSS is a big plus
- Experience navigating complex sales cycles that can last 2-6 months
- Excellent communication (written, oral) and presentation skills (in-person, virtual)
- Comfort working closely and building relationships with C-Level executives
- Passionate about recruiting, hiring, mentoring and developing talent with a proven track record
- Consistent track record in shaping strategic seven-figure deals
- MEDDPICC expertise
- Experience working with ROI and cost modeling to educate and assist potential buyers
- Excellent organizational, prioritization, and time management skills
- Unwavering dedication to integrity and professionalism
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Remote-First, Global Culture – Work from anywhere with collaboration at the heart of everything we do.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
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