Multiverse

Sales Enablement Specialist

Job Posted 3 months ago

Job Description

Multiverse is the upskilling platform for AI and Tech adoption.

We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.

Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.

In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn.

But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.

Join Multiverse and power our mission to equip the workforce to win in the AI era.

Overview

We’re looking for a Sales Enablement Specialist to help power the day-to-day operations, content creation, and program execution behind Multiverse’s high-performing Enablement team. This role is ideal for someone who is detail-oriented, creative, and excited to work across Sales, Customer Success, Product Marketing, and RevOps to make learning experiences feel seamless, impactful, and energising.

You’ll support onboarding, internal communications, tool maintenance, learning events, and enablement content production—becoming a go-to problem solver and trusted partner to our growing field teams. This is a great opportunity for someone early in their Enablement career who wants to grow in a fast-paced, mission-driven environment and learn from a seasoned team.

Responsibilities

Program & Content Support

  • Help deliver onboarding and learning programs by managing logistics, building slide decks, updating learning paths, and coordinating SMEs

  • Create clear, engaging, and well-designed enablement materials—presentations, guides, email comms, toolkits, Notion pages, etc.

  • Assist in building and maintaining a library of sales playbooks, talk tracks, objection handling guides, and internal wikis

  • Help plan and execute live enablement sessions (e.g., bootcamps, office hours, QBR trainings), including scheduling, tech setup, and follow-ups

Tool & Process Operations

  • Maintain enablement tools such as Gong, Notion, Salesforce dashboards, and LMS platforms—ensuring content is current, well-organized, and easy to access

  • Track training completion, tool adoption, and usage analytics; assist with enablement dashboards and reporting in partnership with RevOps

  • Support sales managers with resources and reminders to drive engagement with onboarding and coaching initiatives

  • Help document and scale internal processes and workflows for the Enablement team

Cross-Functional Coordination

  • Collaborate closely with Product Marketing, RevOps, and GTM teams to ensure smooth rollouts of messaging, tools, and campaigns

  • Act as the enablement team’s air traffic controller—staying on top of moving pieces and helping to prioritize competing needs

  • Gather feedback from the field and help surface insights to improve enablement programs and content

Success Metrics

Within the First 3–6 Months:

  • Support 2+ onboarding cohorts with logistics, materials, and post-session wrap-ups

  • Update and maintain at least 3 major content hubs (e.g., Onboarding Wiki, Playbooks, Manager Toolkit)

  • Drive ≥90% on-time completion of onboarding tasks by new hires in supported segments

  • Increase weekly Gong or LMS engagement by 15% across a pilot team

  • Receive ≥4.5/5 satisfaction score from stakeholders on supported enablement sessions or deliverables

Within 6–12 Months:

  • Build and maintain an enablement resource library with high searchability and adoption

  • Help launch 2+ cross-functional programs (e.g., SKO, product launch training, coaching rollouts)

  • Contribute to an improvement in enablement program impact metrics (e.g., onboarding ramp time, sales productivity)

  • Be recognized as a reliable, proactive, and trusted partner by at least 5+ field managers or team leads

About You

  • 1–3 years of experience in Enablement, Sales Ops, Sales, Learning & Development, or a project coordination role in a B2B SaaS environment

  • Strong attention to detail with an eye for formatting, copywriting, and making content easy to consume

  • Confident using tools like Notion, Google Slides, Gong, Salesforce, and LMS or CMS platforms

  • Able to juggle multiple workstreams, communicate timelines clearly, and work independently in a fast-paced team

  • Curious and eager to learn—you thrive in a collaborative environment and take feedback well

  • Comfortable facilitating sessions or onboarding support when needed, but happiest behind the scenes

  • Bonus if you’ve built enablement content or supported field enablement initiatives before

How we hire

Benefits

  • Time off - 27 days holiday, plus 7 additional days off: 1 life event day, 2 volunteer days and 4 company-wide wellbeing days and 8 bank holidays per year

  • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Gympass and access to Spill - all in one mental health support

  • Hybrid work offering - and the opportunity to take part in our work-from-anywhere scheme

  • Team fun - weekly socials, company wide events and office snacks!

Our commitment to Diversity, Equity and Inclusion

We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.

Right to Work

Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications.

Safeguarding

All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently. 

Ready for Your Next Step?

To apply for this position, please use the link below. You will be redirected to the official application page on the company's website.