As a Sales Manager at Havenpark Communities, you will play a hands-on, tactical leadership role responsible for coaching, motivating, and directly managing a team of Sales and Leasing Agents (SLAs)and National Sales Specialists (NSSs) across multiple regions. Your focus will be on daily engagement, pipeline management, accountability, and driving high-performance sales execution. You will bridge the gap between strategic direction and daily action, ensuring clarity, consistency, and momentum toward home occupancy goals.
This role is ideal for a results-driven leader who thrives in a fast-paced sales environment and is passionate about building teams, removing obstacles, and fostering a high-energy culture centered around achieving measurable outcomes.
Responsibilities
- Team Leadership & Daily Coaching (~40%)
- Maintain daily communication with each SLA to drive accountability and momentum.
- Review sales pipelines and deal cards daily to monitor progress and ensure SLAs are advancing deals appropriately in HubSpot.
- Reinforce clarity in sales expectations, KPIs, and target outcomes.
- Recognize and celebrate individual and team wins to foster motivation and team cohesion.
- Track and maintain a sales leaderboard and scorecard to monitor performance and benchmark success.
- Proactively identify and remove roadblocks impeding SLA productivity.
- Build and maintain a cohesive team culture focused on collaboration and results.
- Sales Execution & Pipeline Management (~30%)
- Provide hands-on support and coaching to SLAs on sales strategy, closing tactics, and customer engagement.
- Ensure pipeline integrity by regularly reviewing lead sources, follow-ups, and deal status.
- Help SLAs troubleshoot deal obstacles and adjust tactics to improve pipeline conversion rates.
- Partner with the VP of Revenue to ensure alignment on deal prioritization and community-level inventory strategy.
- Process & Performance Accountability (~20%)
- Monitor daily, weekly, and monthly SLA performance using internal dashboards and tools.
- Deliver structured performance feedback and development plans for underperforming SLAs.
- Collaborate with Learning and Development and Sales leadership on onboarding and ramp-up plans for new SLAs.
- Ensure that all sales practices comply with company policies, Fair Housing regulations, and applicable state/local requirements.
- Cross-functional Collaboration (~10%)
- Collaborate with Marketing and Operations to ensure SLAs are equipped with the tools, resources, and support needed to succeed.
- Serve as a communication bridge between SLAs and the VP of Revenue, elevating trends, risks, and opportunities.
- Participate in strategic meetings and provide insights on SLA performance, market conditions, and team needs.
Qualifications
- Ability to travel: This role requires travel to communities across multiple regions, approximately 50% of the time each month. Additional travel may be required based on organizational needs.
- Education: High school diploma or GED required; Bachelor's degree preferred.
- Experience: Two plus years in a sales leadership role with coaching experience, ideally in property management, real estate, or in a high-volume transactional sales environment.
- Physical Demands: Can spend long hours sitting while using computer equipment or standing to deliver/facilitate training.
- Skills:
- Demonstrated ability to lead teams remotely while driving individual accountability and results.
- Strong interpersonal skills—able to inspire, correct, coach, and motivate in equal measure.
- Excellent communication and organizational skills.
- Data-savvy with the ability to read and interpret sales reports, dashboards, and metrics.
- Additional Requirements: Able to pass a criminal background check.
What Success Looks Like
- SLAs under your management consistently meet or exceed sales and leasing targets.
- Sales pipelines are healthy, accurate, and advancing.
- Team engagement is high, and turnover is low.
- You are known as a problem solver, motivator, and hands-on coach who helps SLAs win.