Senior Account Manager – Revenue Growth & Retention Focus
📍 Remote (US Time Zones Preferred) | 💼 Full-Time
Retention-driven. Expansion-minded. Client-obsessed.
We’re hiring a Senior Account Manager to focus on growing and retaining key customer relationships. You’ll work directly with high-value accounts to ensure they’re successful with our platform—and identify new ways to expand usage and drive revenue.
If you're a commercially savvy relationship manager with a passion for AI tools and automation, this role will give you the chance to make a direct impact on customer lifetime value.
What You’ll Do
Own retention and expansion outcomes for strategic client accounts
Build a deep understanding of client goals, product fit, and usage patterns
Spot churn risks early and implement proactive retention strategies
Collaborate with Sales on growth opportunities within your book of business
Deliver quarterly business reviews and consultative planning sessions
Maintain meticulous notes and forecast health in CRM systems
What You Bring
3–5+ years of experience in AM, client success, or solution delivery
A track record of growing revenue within existing B2B accounts
Skilled at uncovering customer needs and turning them into expansion plans
Organized and data-driven with strong presentation skills
Experience with SaaS, AI tools, or workflow automation is a big plus
Why Join Us
Join a well-funded company at the forefront of AI-driven business tools
Own outcomes that directly impact revenue and client satisfaction
Work remotely with global teammates who value ownership and autonomy
Build lasting partnerships with companies transforming how they work