Senior Software Engineer, Customer Obsession (Remote)

Remote
Full-time
Remote - US
Posted 1 week ago

Job Type

100% Remote

Work from anywhere

Employment Type

Full-time

Flexible schedule

Location Preference

Remote - US

Preferred time zones

Experience Level

Senior

Required experience

Job Categories

Job Description

We are looking for a Senior Engineer to be focused on customer needs and be ready to jump in on specific customer requests. You’ll be a part of a team that is working to make sure that the customer is delighted with the product and addresses some of the most critical aspects to enable customers to get the most out of the product. As a Senior Engineer on this team you will be working in multiple different product areas to expand or enhance feature sets to address these customer needs. You should be able to move between areas of the code to have an impact and be able to determine the right level of scope to address these customer needs. If you have experience in this type of environment, we’d like to meet you. 

What you’ll do:

  • Work with development teams and product managers to ideate software solutions

  • Design client-side and server-side architecture

  • Build the front-end of applications through appealing visual design

  • Develop and manage well-functioning databases and applications

  • Write high performance, scalable, and secure APIs

  • Test software to ensure responsiveness and efficiency

  • Troubleshoot, debug and upgrade software

  • Create security and data protection settings

  • Build features and applications with a mobile responsive design

  • Write technical documentation

  • Work with analysts to improve software

What you’ll bring:

  • 6+ years of experience as a Senior Full Stack Developer or similar role

  • Experience developing desktop and mobile web applications

  • Familiarity with common tech stacks

  • Knowledge of multiple front-end languages and libraries (e.g. HTML, CSS, JavaScript, React, Next.js, Remix)

  • Knowledge of multiple back-end languages (e.g. Node.js, Java, Python) and JavaScript frameworks (e.g. Express, NestJS)

  • Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Nginx, Apache) and UI/UX design

  • Excellent communication and teamwork skills

  • Great attention to detail

  • Organizational skills

  • An analytical mind

  • Degree in Computer Science, Statistics or relevant field

Benefits:

  • Healthcare: 90-100% paid premiums for medical, dental, and vision plans for employee and dependents + on demand health care concierge

  • HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care, with up to a $600 annual employer contribution to the HSA plan (if enrolled in HSA medical plan)

  • 100% paid short and long term disability plus life + AD&D benefits

  • Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities

  • Flexible Time Off: Flexible vacation policy for strong, fully charged batteries

  • 16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child (available after six months of employment)

  • Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office

  • 401K: Reach your financial goals while reducing your taxes

This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected salary ranges for this role are below, subject to change. 

Tier 1: $174,500 - $215,600

Tier 2: $157,100 - $194,000

Tier 3: $139,600 - $172,500

You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.

 

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