We are a high-growth InsurTech company revolutionising the insurance industry with AI and Generative AI technologies. Our mission-driven team is building a product that empowers insurers to optimise risk evaluation and decision-making, transforming workflows from manual to fully digital.
As a Solutions Engineer with us, you’ll play a vital role in helping customers adopt and maximise the value of our innovative platform. You’ll work closely with Sales, Customer Success, and Product teams to configure and deliver demos, run proofs of concept (POCs), and manage demo workspaces. Your analytical insights and strong client engagement skills will be essential in showcasing the power of our platform and ensuring exceptional customer experiences.
The Role
You’ll be supporting our Sales team through demo preparation, conducting POCs, and providing technical expertise throughout the customer journey. Your curiosity and ability to work independently will shine as you configure demo workspaces, assess POC performance, and represent our product in presentations and conferences.
Key responsibilities include:
Supporting the Sales team by preparing and running product demos
Setting up, configuring, and maintaining demo workspaces for use by Sales and Customer Success
Executing and analysing the performance of POCs to demonstrate platform value to prospects
Serving as the technical point of contact for customers during demos and POCs, and communicating product architecture
Representing the product at conferences and client presentations
Requirements
Soft skills:
Strong communication skills with proven experience conducting demos and presenting to clients and prospects
Curiosity and a high degree of independence; able to take initiative and work autonomously
Experience of working with SaaS B2B Enterprise level customers
Ability to analyse platform performance in POCs and provide insights to internal teams
Strong client-facing skills with a knack for building rapport and maintaining a positive presence in customer interactions
Passion for AI and Generative AI technologies, with the ability to translate technical concepts for varied audiences
Technical skills:
Experience in a client-facing technical role, able to explain product architecture and handle technical inquiries
Some familiarity with AI technologies, and ideally with Generative AI, enabling you to discuss technical aspects with confidence
Proficiency in analysing and setting up technical configurations for POCs and demos
Exposure to platforms like Postman or Insomnia for API testing, as well as source control tools like GitHub is a plus
Background in analytics or technical troubleshooting to assess demo and POC performance
Nice to have:
Experience in the insurance or InsurTech industry
Exposure to configuring and testing AI-based products
Benefits
Competitive salary + OTE and Stock options
Flexible working arrangements and work-from-anywhere support
Professional development opportunities, including attending industry conferences
Health Insurance + 401K
Annual company retreats
Location
This role is based in the New York, USA, with remote work flexibility.
You should have:
Fluent spoken and written English skills
The permanent right to work in the USA without visa sponsorship
Equal Opportunities
We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.