About the Role:
We are seeking an experienced Salesforce Developer to help maintain and enhance our Salesforce instances and processes to allow our organization to scale and our users to thrive. As a part of the Enterprise Systems team, this role will directly impact performance, security and effective business processes by partnering with all teams across Lyra Health.
We care deeply about making a difference in people’s lives and hope you do too!
REMOTE: This role can be carried out from our Burlingame, CA headquarters, hybrid, or fully remote/virtually. Remote candidates must be physically located within the United States.
Responsibilities
- Partner and consult with business stakeholders to identify and define requirements on business-critical efforts
- Experience working with Sales teams and Sales support organizations
- Able to act as thought leader and subject matter expert for sales processes
- Drive defining, estimating, and shaping technical approaches/solutions using best practices
- Customize the Salesforce platform using declarative and coded approaches including Lightning Pages, Flow Builder, APEX triggers and classes, and Lightning Components
- Develop and execute integration strategies to connect Salesforce with various systems, applications, and data sources, ensuring seamless data flow and business process automation
- Design and implement custom solutions using Salesforce integration tools such as APIs, middleware platforms, and connectors to meet needs of business
- Conduct investigations and analysis to provide recommendations regarding technology improvements, development best practices, standardization, and upgrades
- Monitor, troubleshoot and resolve issues promptly, improve performance, and enhance the overall user experience
- Maintain and configure development and test instances for our internal sandboxes
- Author and maintain documentation of implementations and integration configurations, protocols, and best practices, and provide training and support to end-users and stakeholders
Qualifications
- 8+ years experience with the Salesforce application in a technical and/or functional role that has owned defining and delivering custom enterprise solutions
- 4+ years of development experience with Salesforce (Apex, Lightning Components, Force.com APIs and Web Services) or other relevant programming experience
- 7+ years of experience in general technical development and support
- Experience working with Sales Cloud, Service cloud, Data Cloud and Marketing Cloud
- Experience working with GTM teams and Sales team is essential.
- Prior experience with CPQ and involvement in at least one end-to-end CPQ implementation is preferred
- Excellent communication and relationship building skills with the ability to share insights and expectations with stakeholders and colleagues, both locally and remotely
- Proven ability to integrate multiple SAAS systems with Salesforce using both integration applications as well as custom built integrations (using Salesforce, REST, SOAP APIs)
- Ability to create data mapping and transformation processes to ensure data consistency, accuracy, and integrity between Salesforce and integrated systems, while adhering to data security and compliance standards
- Deep familiarity with Salesforce security model
- Master of problem identification, root cause analysis, and troubleshooting
- Intimate knowledge of platform governor limits to enable apps that scale to large data and large numbers of users
- Experience with Agile tools and methodologies
Preferred Qualifications
- Experience with Development Tools and technologies: Visual Studio Code (or similar IDE), Git, SVN etc.
- Salesforce Certifications (such as: Platform Developer I, Platform Developer II, or Service Cloud Consultant)