Synthflow AI is a no-code platform for deploying voice AI agents that automate phone calls across contact center operations and business process outsourcing (BPO) at scale. We help mid-market and enterprise companies manage routine calls to save teams time and resources.
Our agents have already delivered measurable impact:
Over 5 million hours of contact center operations saved
35% more calls answered compared to non-AI operators
45 million calls handled with a 99.9% uptime
Backed by Accel, Atlantic Labs, and Singular and trusted by over 1,000 customers, our growth leads an industry shift toward sophisticated and accessible conversational AI.
Role Overview
We’re seeking a Technical Video Content Creator to produce engaging, educational videos that help users become power users of the Synthflow Voice AI platform. This role involves translating complex technical concepts—particularly around APIs—into clear, concise, and visually appealing tutorials.
Responsibilities
• Plan and script tutorial videos focused on API integrations and platform capabilities.
• Produce and edit high-quality videos, including screen recordings and narration.
• Collaborate with product managers, engineers, and support teams to identify relevant topics.
• Publish and manage content across YouTube, our documentation portal, and in-app channels.
• Analyze viewer engagement to continuously improve content quality and impact.
Requirements
• Portfolio of tutorial videos is required—applications without video samples will not be evaluated.
• Video production proficiency, including editing, sound, lighting, and screen capture.
• Strong technical writing ability, especially for explaining APIs and developer tools clearly.
• Excellent communication skills in English.
• Ability to work independently in a fast-paced, remote environment.
Nice-to-Haves
• Experience in technical customer support or developer education.
• Familiarity with enterprise applications of AI, especially in voice or workflow automation.
• Prior exposure to tools like HubSpot, Salesforce, or Twilio.
• Bonus: Motion graphics, animation, or multilingual content creation.
How to Apply
Please include:
1. Video portfolio: 1–3 tutorial videos you’ve created end-to-end.
Note: Applications without a portfolio (at least one sample video) will not be considered.
2. Resume: Including any technical or support experience.
3. (Optional): A short note on what excites you about AI in enterprise applications.
For an example of the content style we love, check this out:
https://www.youtube.com/watch?v=potBRUCoPeA
Founded in Berlin in 2023 by serial entrepreneurs Albert Astabatsyan, Hakob Astabatsyan, and Sassun Mirzakhan-Saky, Synthflow AI democratizes access to advanced voice AI with a no-code platform that lets enterprises easily create, deploy and scale natural-sounding, cost-effective voice agents tailored to their business needs.