At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 47,000 hotels in 150 countries - with over 125 million reservations processed by SiteMinder’s technology every year.
About the VP - Data role…
As the VP, Data, you will be responsible for developing and executing SiteMinder’s data
strategy which is a key enabler for the success of the overall business. You will work with
executives, senior leaders and other stakeholders to understand the challenges and
opportunities for Data at SiteMinder. You will partner with operational functions such as Sales, Product, Finance and Strategic Operations to deeply understand their needs and provide strategic advice and support.
You will apply your extensive expertise to design a future state data architecture and operating model that unlocks the potential of our data. You will deliver a comprehensive program of work which includes reporting, business intelligence, artificial intelligence, engineering and data governance initiatives that make progress towards the future state while delivering wins along the way. The impact of your work will be felt by customers in the form of improved products and services, our staff in the form of enablement and operational effectiveness and ultimately the SiteMinder business in the form of acceleration of the strategy.
You will grow data and artificial intelligence capability within your global team to ensure
SiteMinder has the know-how required to succeed with data.
This role will report to the Chief Technology Officer and require strong engagement with all executives and senior leaders, particularly the Chief Executive Office, Chief Data Officer, Chief Operations Officer and Chief of Strategic Operations.
What you’ll do…
Develop the Data strategy and roadmap
Develop SiteMinder’s data strategy in collaboration with executives and senior
leaders.Develop a roadmap that delivers the strategy, balancing costs and benefits for
maximum impact.Be a thought leader for Data and Artificial Intelligence.
Be a trusted partner for our business functions
Develop trusted working relationships with executives and senior leaders.
Deeply understand stakeholder pain points and future needs.
Take a customer centric approach to prioritisation and resource allocation.
Deliver impactful data initiatives that bring the strategy to life
Work with your team, partners and across the business to deliver a complex
portfolio of initiatives.Carefully manage the rollout with appropriate quality checks, training and change
management.Deliver predictably on time and on budget.
Track real impact and experienced benefits to ensure end to end success
Business intelligence & analytics
Build and maintain a suite of trusted reports that enables SiteMinder to operate
effectively from a consistent source of truth.Enable our distributed analytics operating model with reliable data and data
services.Partner with business owners and distributed analytics leaders and analysts to
build a community of practice and encourage connectivity and consistency.Establish a data governance function to improve data quality and consistency.
Data Engineering
Build, maintain and operate our data platforms which are based on Snowflake
and Databricks.Deliver on our data architecture strategy, which includes consolidating to one
platform and building a robust medallion architecture to enable downstream data
use cases.Collaborate with our platform and engineering teams to ensure the data platform
is built to SiteMinder’s high standard.Maintain SLAs for the platform and operational reports.
Manage issues and incidents in a proactive manner.
Optimise operational spend, negotiate contracts and manage vendors.
Build an effective global data team
Lead a growing team of approximately 25 people, which are located in multiple
countries.Line manage, mentor and support your team to drive performance.
Build and develop your team to improve capability.
What you have…
Extensive years of experience in Data Engineering & Analytics, with at least with wide experience in leadership roles.
Extensive expertise in architecting, building, integrating and operating modern cloud
data platforms (e.g. AWS, Snowflake, Databricks).Track record delivering complex programs of work.
Passion for driving innovation in Data to deliver real impacts.
Customer centric mindset.
Strong stakeholder management skills and comfortable partnering with executives.
Proven track record in building and scaling globally dispersed data teams.
Strong experience in hiring, mentoring and leading high-performing teams.
Our Perks & Benefits…
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Flexibility to work in a Hybrid model (2-3 days in-office)
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.