AI Solutions Success Partner (Enterprise)
🌍 Remote | Full-Time | Customer-Facing | AI-Powered SaaS
The Role
We’re looking for an AI Solutions Success Partner to serve as the go-to advisor for enterprise clients using our AI-driven content and marketing technology. You’ll own the success journey from onboarding to scale—helping clients streamline their workflows, achieve key performance outcomes, and unlock the full potential of our platform.
This is a high-ownership, cross-functional role for someone who thrives on results, partnership, and continuous optimization.
Key Responsibilities
Act as a trusted advisor to marketing and executive stakeholders, translating goals into AI-powered content outcomes
Drive smooth implementation of AI workflows and reduce time-to-value
Collaborate with technical teams to refine automation strategies
Monitor impact across metrics like traffic, engagement, and revenue influence
Deliver hands-on training and education for client-side teams
Build scalable best practices and content success playbooks
Communicate feature feedback to internal product and engineering teams
Your Experience
5+ years managing complex software implementations
3+ years working with enterprise clients in a strategic capacity
Background in SaaS, AI tools, or content technology a strong plus
Excellent communicator—able to simplify complex tools for non-technical audiences
Comfortable using analytics tools; SQL or Python experience is a plus
Agile, proactive, and outcomes-driven
Team Culture & Benefits
100% remote with flexible working hours
Fast-moving, low-ego, high-trust team
Culture rooted in innovation, experimentation, and shared success
Opportunities for continuous learning and ownership of impactful work