Operations Associate – Sales & Client Success Focus
📍 Remote | 🕐 PST Overlap | 💼 2+ Years Experience | 🌐 Digital Services
Support sales. Streamline onboarding. Drive client success.
We’re looking for a sharp, proactive Operations Associate with experience in sales or account management, especially within website development services for U.S.-based clients. In this role, you’ll work closely with the CEO and play a key role in keeping our pipeline moving, aligning sales and delivery teams, and ensuring clients have a great experience from day one.
🔍 What You’ll Do:
Support sales operations through CRM management, pipeline tracking, and process documentation
Coordinate client onboarding and ensure smooth handoffs between sales and delivery
Assist in preparing quotes, proposals, and contracts for web development projects
Provide operational support to the CEO—reports, task prioritization, and special projects
Communicate across global teams to maintain timelines and expectations
Propose workflow improvements that enhance client experience and operational efficiency
✅ What You Bring:
2+ years in operations, account management, or sales
Direct experience in web development or digital services for U.S. clients
Strong communication skills and the ability to interact with senior stakeholders
Proficiency with tools like HubSpot, Google Workspace, Trello, Slack, and Notion
Self-starter mindset with comfort in fast-paced, remote environments
Bonus: Experience in client success or bilingual communication
🌟 Why Join Us:
100% remote work with flexible hours and California-based leadership
Make an immediate impact on client satisfaction and sales efficiency
Join a globally distributed, high-performance team
Be part of a growing company that values initiative and results