The Sales Operations Senior Analyst will support Drata’s world class Sales team as an integral member of our growing Revenue Operations team. You’ll lead with data, ensuring we are always identifying new ways to increase efficiency and maximize productivity. You’re obsessed with your internal customers, and constantly finding new ways to better support them and delight Drata’s growing customer base. You’re a Driver, you don’t just wait for projects and problems to come to you, but you identify them and executive without hesitation.
This role will report to the Senior Director of Revenue Operations and will be a key member of our Go-To-Market (GTM) Operations team, bringing a track record of proven success - preferably in a high-growth, fast-paced startup environment.
What You’ll Do:
Collaborate with GTM and Operations leadership to understand workflow needs and proactively identify areas of improvement. Primary GTM stakeholders include Sales, Sales Development, Business Development, Customer Success, and Solutions Engineering
Own reporting and analytics that support the Sales team - don’t just supply the data - provide insights and see them through to action
Collaborate with Marketing Operations and Customer Success Operations to create seamless end-to-end processes that allow Drata to scale to the next level
Develop, maintain and optimize sales operations processes, such as CPQ order management, customer segmentation, pricing, quoting, customer lifecycle management, etc.
With our system admin team, own hygiene, data structure, and data integrity within SFDC
Help create and maintain documentation for ROEs and SOPs; you understand that our only path to scalability is ensuring we have repeatable and standardized processes
Lead with automation, but understand the difference between a need to automate and a need to improve and scale process
Build and optimize our forecasting process - help us see around the corner and work with sales leadership to create a culture of forecasting excellence
Assist with day to day admin tasks, knowing how to manage an intake portal and set clear expectations through open communication with stakeholders
What You’ll Bring:
4+ years of experience in Sales Operations
Advanced skills with Salesforce, Gong, Outreach, Zoominfo, and other key items in the Sales tech stack. Advanced Excel and/or Google Suite skills
Strong communication skills with the ability to concisely deliver key insights and drive change
A learn-it-all mentality, consistently looking to expand your knowledge and provide value cross-functionally
Strong understanding of Sales KPIs and other key SaaS performance metrics
SFDC CPQ experience a large plus
An unmatched attention to detail, taking pride in everything you do and understanding that the little things matter
Ability to manage comp
Benefits:
Healthcare: 90-100% paid premiums for medical, dental, and vision plans for employee and dependents + on demand health care concierge
HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care, with up to a $600 annual employer contribution to the HSA plan (if enrolled in HSA medical plan)
100% paid short and long term disability plus life + AD&D benefits
Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities
Flexible Time Off: Flexible vacation policy for strong, fully charged batteries
16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
401K: Reach your financial goals while reducing your taxes
This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected salary ranges for this role are below, subject to change.
Tier 1: $110,500 - $136,500
Tier 2: $99,500 - $122,900
Tier 3: $88,400 - $109,200
You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.