We are looking for a motivated, curious, and solutions-driven Solutions Engineer with a passion for helping customers solve complex challenges through technology. In this role, you will support the sales team in engaging prospects and customers, demonstrating technical value, and driving successful outcomes. You will play a key role in both new customer acquisition and expanding relationships with existing customers. Measures of success include contribution to deal progression and overall impact on sales team efficiency and success.
What you’ll do:
Partner with Solutions Engineers and Account Executives to support strategic deals and customer engagements
Support technical proof of concepts and demonstrations, helping to simplify the buyer’s journey
Align customer pain points and requirements with proposed solutions
Develop and deliver compelling product demonstrations
Gather and communicate customer needs to product and engineering teams for future enhancements
Conduct competitive research to inform positioning and strategy
Assist in building financial business cases for prospective customers
Manage technical aspects of RFP/RFI responses and documentation
What you’ll bring:
Curiosity
A strong desire to understand customer challenges, industry trends, and evolving technologies
Ability to quickly learn and adapt to new technologies and solutions
Proactive approach to problem-solving, always looking for creative ways to add value
Collaboration
Ability to work closely with sales, product, and engineering teams to deliver the best solutions for customers
Willingness to share knowledge and contribute to team success
A mindset of continuous learning and improvement through feedback and shared experiences
Solutions-Oriented Mindset
A proactive approach to identifying challenges and proposing effective solutions
Ability to translate technical capabilities into business value for customers
Strong analytical thinking to support decision-making and sales strategy
Impactful Communication
Ability to clearly articulate complex technical concepts in an easy-to-understand manner
Strong written and verbal communication skills for presentations, customer interactions, and internal collaboration
Confidence in delivering demonstrations and engaging with stakeholders at all levels
Preferred Skills & Experience:
2+ years of experience as a Sales / Solutions Engineer preferably in the SaaS space.
Working knowledge of common cloud providers across tools including:
Infrastructure - AWS, GCP, Azure
Identity Management - Okta, Google Workspace, Entra ID
Version Control - GitHub, BitBucket, GitLab
Experience running trials and POCs and serving as the technical partner of the prospective customer throughout their evaluation.
Solid technical background with understanding and/or hands-on experience in integrating cloud systems and API workflows
Ability to creatively explain and present complex concepts in an easy to understand manner
Experience working in a fast-paced, constantly changing environment
Excellent written and verbal communication skills
Excellent presentation and creativity skills
Benefits:
Healthcare: 90-100% paid premiums for medical, dental, and vision plans for employee and dependents + on demand health care concierge
HSA, FSA, & DCFSA: Pre-tax savings plans for healthcare and dependent care, with up to a $600 annual employer contribution to the HSA plan (if enrolled in HSA medical plan)
100% paid short and long term disability plus life + AD&D benefits
Learning & Development: $500 annually towards professional development opportunities + $250 annually towards personal development opportunities
Flexible Time Off: Flexible vacation policy for strong, fully charged batteries
16 Weeks Paid Parental Leave: An inclusive policy to ensure you have time with your newborn, newly adopted, or foster child (available after six months of employment)
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
401K: Reach your financial goals while reducing your taxes
This role will receive a competitive base salary, variable compensation, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable range of On-Target Earnings (OTE) for each US-based role is based on where the employee works and is aligned to one of 3 tiers based on the cost of labor for that geographic area. The expected OTE ranges for this role are set forth below, subject to change.
Tier 1: $155,500 - $192,000
Tier 2: $140,000 - $172,800
Tier 3: $124,400 - $153,600
You can view which tier applies to where you plan to work here. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.